The IdentiFINDER is locking up, the screen is frozen and the only way to it off is to pull the power source , what should I do?

Applies to: Radiation Identifinder (Gamma Spectroscopy) | Tickets Solved: 0 | Rank: 1.5

If the IdentiFINDER is locking up or freezing this is an indication of an internal error and cannot be remedied at the user level. If this occurs contact technical support.

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Keywords: frozen, locking up, "frozen screen",