This error can occur for multiple reasons. The Single Step Injection method file for the Shimdazu may be corrupt. The corrupted file must be removed and a new copy of the file must be installed. If re-installing the method does not correct the issue, a complete re-installation of the software must be performed.
A change in batch file from the original creation can also cause this issue. The most common cause is a line deleted from the dilution series. If a line is deleted, the user must save a new batch file before the next injection.
Contact technical support if further assistance is needed