I was in the middle of a sample run and was kicked out of the software, what should I do?

Applies to: Chemical and Gas HazMatID (FTIR) | Tickets Solved: 0 | Rank: 6

Preventing Software Issues

You must enter an incident and sample name when running the HazMatID. These names must be entered with no special characters or punctuation. This is because the instrument saves the data using the incident and sample names. The incident name becomes the folder name and the sample name becomes the file name. If there is no incident or sample name, or if the instrument cannot save the data due to special characters, the software will stop and you will be unable to obtain data.

For more questions contact technical support.

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